BOOKING TERMS
Terms of service
Last updated: 8 September 2026
Enquiries and quotations
Submitting a form or sending a WhatsApp message is an enquiry, not a confirmed booking. A quotation is based on the journey and passenger information supplied and may change if those details change.
Confirmation
A booking is confirmed only when Nixon Travel has accepted it and any required deposit has been received. We will provide a confirmation or booking reference. Please check the journey details and tell us promptly if anything is incorrect.
Payment
The quotation will state the price, required deposit and when the balance is due. Online card payments are processed securely by Stripe. Failure to pay an agreed deposit or balance on time may mean the booking is not held.
Changes and cancellation
Tell us as early as possible about changes or cancellations. Any refund or additional charge will depend on the notice given, costs already incurred, vehicle and driver commitments, and the terms stated with the quotation.
Passenger information
You are responsible for giving accurate passenger, luggage, pickup, destination, timing and accessibility information. Children must use legally required restraints, and passengers must follow reasonable safety instructions from the driver.
Delays and events outside our control
We plan journeys using the information available, but traffic, weather, road closures, flight disruption and other events outside our reasonable control can affect timings. We will take reasonable steps to deliver the journey safely and keep you informed.
Contact
Questions about a quote or booking should be sent to jn@nixontravel.com or 07575 555 342.